Terms & Conditions

We are a listing and messaging platform that connects people who have spare tickets with people who want them. We are not a ticket seller, agent, escrow service or payment processor. Every transfer and payment happens directly between the two users involved.

You must be 18 or older and provide accurate details. You are responsible for activity on your account and for keeping your password secure. One person, one account.

You may only list tickets you actually hold and are legally allowed to transfer.

Prices, event dates, venues, seat details and transfer conditions must be accurate. Mark a listing as sold once the deal is done.

Check the terms of the original issuer — some tickets are non-transferable, and some regions restrict resale above face value. Complying with those rules is your responsibility.

No counterfeit, duplicated, stolen or already-used tickets. No scams, advance-fee requests or off-platform payment tricks. No harassment, hate speech, adult content or spam. No scraping, automation or attempts to break the service.

Every listing, chat and user can be reported from within the app, and you can block any user instantly. We review reports and may remove listings, restrict features or terminate accounts that break these terms, without notice where necessary.

All payments are arranged between users. We never hold funds and cannot reverse, refund or guarantee a transaction. Meet in a public place, verify the ticket before paying, and follow our Safety Tips.

Disputes between users are between those users. We may assist by sharing report outcomes where the law requires it.

You keep ownership of the text and photos you upload. You grant us a licence to host and display that content within the app so your listings can be shown to other users. Deleting a listing or your account removes it.

The service is provided "as is". To the maximum extent permitted by law, we are not liable for invalid tickets, cancelled events, failed meetups, financial loss, or the conduct of any user.

We may update these terms and will revise the date above. Continued use means you accept the updated terms. Questions? Email support@soldmytickets.app.